At jlgm, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data jlgm collects from Filipino players, how that data is used, who it may be shared with, and what rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
Last updated: May 2026 · Effective upon account registration
Six core principles that define how jlgm handles your personal information.
jlgm uses industry-standard SSL/TLS encryption for all data transmitted between your device and our servers. Your account credentials, payment details, and personal information are stored in encrypted form and protected by multi-layered security controls.
jlgm processes personal data in full compliance with the Data Privacy Act of 2012 (RA 10173) and the implementing rules of the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are fully respected and enforceable.
jlgm does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate your jlgm account, process transactions, and comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data held by jlgm at any time. Simply contact our 24/7 support team and we will process your request in accordance with applicable Philippine data privacy regulations.
jlgm uses cookies and similar tracking technologies to improve your experience on the platform. Essential cookies are required for the site to function. You may manage non-essential cookie preferences through your browser settings at any time.
jlgm collects only the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with PAGCOR and AMLC regulatory requirements. We do not collect data beyond what is needed for these purposes.
📌 Summary
This Privacy Policy applies to all personal data collected by jlgm through jlgm.club and any related mobile applications or services. By registering a jlgm account, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein.
1.1 jlgm ("we," "us," "our," or "the Company") operates the online gaming platform accessible at jlgm.club, offering live casino games, slot games, bingo, sports betting, and related services to players in the Philippines.
1.2 jlgm is the data controller responsible for the personal data collected through the jlgm platform. As data controller, jlgm determines the purposes and means of processing your personal information and is accountable for ensuring that such processing complies with the Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations.
2.1 Registration Data. When you create a jlgm account, we collect your full legal name, date of birth, residential address, email address, and Philippine mobile number. This information is required to open and maintain your account.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR regulations and anti-money laundering requirements, jlgm collects copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, PhilHealth ID, or UMID), proof of address documents, and, where required, proof of payment method ownership.
2.3 Financial Data. jlgm collects information necessary to process deposits and withdrawals, including your GCash number, PayMaya account details, or bank account information (account name, account number, and bank name). jlgm does not store full payment card numbers.
2.4 Transaction Data. We maintain records of all deposits, withdrawals, wagers, game results, bonus claims, and account activity associated with your jlgm account. These records are required for regulatory compliance and dispute resolution.
2.5 Technical Data. When you access jlgm.club, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communications Data. If you contact jlgm's customer support team via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
2.7 Responsible Gaming Data. If you use jlgm's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record your preferences and the dates on which they were set or modified. This data is used to enforce your chosen restrictions.
3.1 jlgm uses your personal data for the following purposes:
4.1 jlgm processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 jlgm does not sell, rent, or trade your personal data to third parties for commercial purposes.
5.2 jlgm may share your personal data with the following categories of recipients where necessary:
5.3 All third parties with whom jlgm shares personal data are required to process that data in accordance with applicable data privacy laws and jlgm's data protection standards.
6.1 jlgm uses cookies and similar technologies (including web beacons and local storage) on jlgm.club. Cookies are small text files stored on your device that help us recognise you, maintain your session, and improve your experience.
6.2 Essential cookies are strictly necessary for the jlgm platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without impairing platform functionality.
6.3 Analytics cookies help jlgm understand how players use the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised where possible.
6.4 Marketing cookies may be used to deliver relevant promotional content to you based on your activity on jlgm.club. These cookies are only set with your consent.
6.5 You may manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the jlgm platform.
7.1 jlgm retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:
7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jlgm's data disposal procedures.
8.1 jlgm implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls and role-based permissions for jlgm staff, regular security audits and penetration testing, and multi-factor authentication for account access.
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlgm will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
8.3 While jlgm takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your jlgm account credentials.
9.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jlgm:
9.2 To exercise any of these rights, please contact jlgm's Data Protection Officer (DPO) via the contact details in Section 14. jlgm will respond to all data subject requests within 15 business days, in accordance with NPC guidelines.
9.3 jlgm may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to an unauthorised party.
10.1 The jlgm platform is strictly intended for individuals who are 21 years of age or older. jlgm does not knowingly collect personal data from individuals under the age of 21. If jlgm becomes aware that personal data has been collected from an underage individual, that account will be immediately closed and all associated data deleted, except where retention is required by law.
10.2 If you believe that a minor has registered a jlgm account, please contact our support team immediately so that we can take appropriate action.
11.1 jlgm.club may contain links to third-party websites or services. This Privacy Policy applies solely to data collected by jlgm through jlgm.club and does not cover the privacy practices of any third-party sites. jlgm is not responsible for the content or privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
12.1 jlgm's primary data processing operations are conducted within the Philippines. Where personal data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), jlgm ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses consistent with NPC requirements, to ensure that your data receives an equivalent level of protection.
13.1 jlgm reserves the right to update or amend this Privacy Policy at any time. Where changes are material, jlgm will notify registered players via email or a prominent notice on jlgm.club prior to the changes taking effect.
13.2 The most current version of this Privacy Policy is always available at jlgm.club/privacy-policy. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the jlgm platform following any update constitutes acceptance of the revised policy.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or jlgm's data processing practices, please contact our Data Protection Officer (DPO):
Email: [email protected] (plain text — not a clickable link)
14.2 For general support enquiries, our 24/7 customer support team is available via live chat on jlgm.club.
14.3 If you are not satisfied with jlgm's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
jlgm is committed to protecting your privacy and your winnings. Join thousands of Filipino players who trust jlgm for secure, fair, and responsible online gaming. Must be 21 years or older to register.
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